Payment Policy
At Rudrafal.com, we aim to offer a secure and seamless online payment experience. This Payment Policy outlines the accepted payment methods, transaction security, and important guidelines related to payments on our website.
1. Accepted Payment Methods
We accept only prepaid payments through the following secure options:
For Indian Customers:
-
UPI (Google Pay, PhonePe, Paytm, etc.)
-
Credit Cards (Visa, MasterCard, RuPay)
-
Debit Cards
-
Net Banking
-
Digital Wallets (Paytm, Amazon Pay, etc.)
For International Customers:
-
International Credit/Debit Cards
-
PayPal (if enabled)
-
International Bank Transfers (for custom or bulk orders – contact support)
2. No Cash on Delivery (COD)
Please note that Cash on Delivery (COD) is not available for any orders placed on Rudrafal.com. All orders must be paid in full online at the time of checkout.
3. Order Confirmation
Once your payment is successfully processed, you will receive a confirmation email or SMS with your order details and invoice. If you do not receive confirmation within 24 hours, please contact us.
4. Payment Security
-
We use SSL encryption and PCI-DSS compliant payment gateways to ensure your payment information is secure.
-
Rudrafal.com does not store your credit/debit card or UPI details on our servers.
5. Failed or Incomplete Transactions
-
If your payment fails but the amount is deducted, it is typically refunded automatically by your bank within 5–7 business days.
-
For unresolved issues, please contact us with your transaction reference ID.
6. Fraud Prevention
We reserve the right to cancel orders or hold them for verification if we detect suspicious activity. Any fraudulent transactions will be reported to the relevant authorities.
7. Contact Us
For any payment-related questions or assistance, feel free to reach us:
Rudrafal.com
Email: support@rudrafal.com
Phone:
Business Hours: